Privacy Policy

Last Updated on 18 September 2023. This privacy policy is effective immediately.

1. Introduction

Your privacy is of upmost importance to TherapistsInSight. This Privacy Policy explains how Lucy Annison-Koskei of TherapistsInSight ("I" / “we”) collects, uses, and protects your personal data. I am committed to safeguarding your privacy and complying with applicable data protection laws.

2. Information I Collect

I may collect the following types of personal data when you use my services:

  • Name

  • Contact Information (e.g., email address)

  • Other Information Provided by you (e.g., project details & information)

3. How I Use Your Data

I use your personal data for the following purposes:

  • To reply to contact form enquiries and communicate with you about our services, or to respond otherwise when you contact me.

  • To provide the services you request

4. Data Security

I will take appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Unfortunately, the transmission of information via the internet can never be guaranteed to be 100% secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

5. Data Retention

I retain your personal data only as long as necessary for the purposes outlined in this policy unless otherwise required by law.

6. Third-Party Disclosure

I do not share your personal data with third parties, except as required to fulfill our services or if required by law.

7. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to the processing of your data

The only instance where we may not accommodate a request to change informationis  if we believe the change would violate any law or legal requirement.

8. If you are located in the EU or UK, this section applies to you: 

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information. 

  • Consent: We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

  • Performance of a Contract: We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services at your request prior to entering into a contract with you. 

  • Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

In legal terms, I am generally the ‘data controller’ under European data protection laws of the personal information described in this privacy notice, since I determine the means and/or purposes of the data processing I perform. This privacy notice does not apply to the personal information I process as a ‘data processor’ on behalf of customers. In those situations, the customer that I provide services to and with whom I have entered into a data processing agreement is the ‘data controller’ responsible for personal information, and I merely process information in accordance with their instructions. 

9. Contact Me

If you have any questions about this privacy policy or the way www.therapistsinsight.com handles your personal information, please contact the Data Protection officer (DPO) and ‘data controller’, Lucy Annison-Koskei, using the contact form located on this website.

10. Changes to this Privacy Policy

I may update this Privacy Policy to reflect changes in our data practices. Please review it periodically for any updates. The date the privacy policy was last revised is identified at the top of the page.